Sir: I have been trying to call BSkyB's takeover helpline all day and have not been able to get through. Is this the kind of service we can expect if the bid for Manchester United is allowed to proceed. I only wanted to explain to them that they had forgotten to include in the information they have produced that there are not only, as they state, three options open to shareholders - all of which entail handing over your shares to BSkyB. There are another two: keep your shares and just ignore the offer; or buy more to help prevent the club losing its independence.
DAVID DAVIS
Stretford, Manchester
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