M&S pulls out of Russia and warns cost-of-living crunch will hit sales

The high street giant’s Russian arm, which is run by Turkish franchisees, operates 48 shops and 1,200 employees

Marks & Spencer said it is leaving its Russian franchise business as it also warned that its sales growth will slow due to the cost-of-living crisis (Charlotte Ball/PA) (PA Wire)

Marks & Spencer has said it is leaving its Russian franchise business as it also warned that its sales growth would slow due to the cost-of-living crisis.

The retail giant’s Russian arm, which is run by Turkish franchisees, operates 48 shops and 1,200 employees.

In March, the company stopped shipments to the stores but has now said it would “fully exit our Russian franchise” and face a £31m cost hit as a result.

It said profits for the new financial year would start at a lower level due to the impact of its withdrawal from Russia and the end of the business rates holiday.

New M&S chief executive Stuart Machin, co-chief executive Katie Bickerstaffe and group CFO and chief strategy officer Eoin Tonge (Oliver Dixon/M&S/PA) (PA Media)

It added that it expected these to remain lower throughout the year “given the increasing cost pressures and consumer uncertainty”.

M&S highlighted that this was weighing on customers’ ability to spend and it expected this pressure to “increase” further this year.

“We are therefore planning for an adverse impact on volumes due to price inflation, slowing the rate of sales growth,” the company warned.

Trading over the past six weeks has been ahead of levels from last year, driven by strong sales in its clothing and home operation.

The firm added: “While encouraging, we expect the impact of declining real incomes to sharpen in the second half and endure for at least the remainder of the financial year.”

It stressed that it currently saw no sign of inflation abating but did believe the rate of cost growth – which includes more expensive goods and soaring utility costs – would subside by the third quarter.

Boss Steve Rowe told reporters that the company was seeing cost inflation of roughly between 5 per cent and 7 per cent, although he highlighted significant variation across different products.

“We have continued to see significant rises in the supply chain with things like packaging costs and board costs, but have seen other things come back down, like shipping,” he said.

“We will pass as little inflation on to customers as possible and will be focusing on protecting customers in our key value ranges.

“In clothing that will mean things like leggings and T-shirts, while we’ll also be keeping prices low on ready meals, and fresh fruit and vegetables.”

M&S also confirmed it would continue with its long-term plan to close 100 stores by the end of this year, which was first announced in 2018.

This would result in around 32 further closures in 2022, the company said.

The warnings came as M&S swung to a pre-tax profit of £391.7m for the year to 2 April in Mr Rowe’s final outing as chief executive officer.

He will hand over leadership of the chain to Stuart Machin and Katie Bickerstaffe on Wednesday after leading its turnaround over the past six years.

M&S said its troubled clothing and home business returned to growth during the year, with sales rising by 3.8 per cent against levels from two years ago, before the full impact of the pandemic.

It said this was buoyed by a 55.6 per cent surge in online sales, while stores dipped by 11.2 per cent.

Meanwhile, the group’s food arm reported a 10.1 per cent sales increase.