Ocado is not only Britain’s fastest-growing grocer, it’s the nation’s top tech company too, a prancing pony of the pandemic that’s just reported a 40 per cent retail sales surge for the second quarter of the year.
With its specialism in online food delivery, the company’s retail arm, now a joint venture with M&S, fortuitously found itself in the perfect position as Covid-19 struck.
But it has made itself very hard to like in the process and some of its problems are entirely self-created.
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