The Start-Up

Making travelling with luggage a whole lot easier

While waiting for luggage to come out on a forlorn carousel at the airport, we’ve all thought: there’s got to be another way. Send My Bag is making getting your luggage to your destination a lot easier, writes Martin Friel

Wednesday 29 July 2020 13:13 BST
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Adam Ewart used Dragons’ Den to gain PR for his business
Adam Ewart used Dragons’ Den to gain PR for his business (Send My Bag)

Anyone who has travelled on a budget airline will be familiar with the frustration and even anger that often characterises the journey. Whether it be the attempts to squeeze as much money as possible out of passengers or the delays and inefficiency that seem to be part and parcel of the experience, many of us have sworn to never fly with them again, only to do just that a few months later. Either we have short memories or we just don’t care enough to act.

But one individual who was annoyed enough to act is Adam Ewart, founder of Send My Bag, a luggage transport business. The concept is pretty straightforward. Travellers book to have their luggage picked up from their home and delivered to their destination ahead of their arrival, using existing courier companies and routes to facilitate. Crucially, it is priced to be cheaper than airlines charge to place luggage in the hold.

The idea came to Ewart in 2010 when he was helping his girlfriend travel back home from university. The couple were charged for 3kg of excess baggage, something that didn’t sit well with Ewart. So when he got home after the flight, he checked to see if there was an alternative service and, finding that there wasn’t, set up Send My Bag that same week.

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