Does living in tier 3 mean I can claim a holiday refund?

Simon Calder answers your questions on hotel refunds, partners arriving from overseas and returning from Ireland via ferry

The owner of our Cornwall accommodation is refusing to pay up (iStock)

Q I now find myself a resident of a tier 3 area in England. I was due to visit Cornwall, which is in tier 1, after Christmas, but when I called to cancel the holiday let owner refused a refund or a credit note. Is this right? What are my options?

Gabrielle L

A About two-thirds of the population of England is now in tier 3, the “very high alert” level. As part of the measures aimed at controlling coronavirus infections, the government says: “Avoid travelling outside of your area, including for overnight stays other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities.”