EasyJet refuses compensation to up to 3,000 passengers hit by last-minute flight cancellations

Airline is refusing many compensation due to ‘extraordinary circumstances’ caused by air traffic control restrictions

Lucy Thackray
Wednesday 25 May 2022 15:37
Comments
<p>Some passengers waited on aircraft for three hours before being deplaned and told to go home</p>

Some passengers waited on aircraft for three hours before being deplaned and told to go home

The budget airline easyJet cancelled more than 20 flights to and from Gatwick yesterday - with some passengers having boarded the plane and waited for hours before their service was cancelled.

Now the airline is refusing some passengers compensation, saying cancellations were as a result of “extraordinary circumstances” caused by air traffic control (ATC).

The routes affected during the afternoon and evening of 24 May included the London hub to the Isle of Man, Belfast, Tenerife, Crete airports Heraklion and Larnaca, and Palma.

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Please enter a valid email
Please enter a valid email
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Please enter your first name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
Please enter your last name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
You must be over 18 years old to register
You must be over 18 years old to register
Opt-out-policy
You can opt-out at any time by signing in to your account to manage your preferences. Each email has a link to unsubscribe.

By clicking ‘Create my account’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Join our new commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in