The Independent's journalism is supported by our readers. When you purchase through links on our site, we may earn commission.

Amazon will now deliver packages to the boot of your car

Amazon has made package delivery more convenient than ever

Chelsea Ritschel
Wednesday 24 October 2018 10:40 BST
Amazon now offers in-car delivery (Amazon)
Amazon now offers in-car delivery (Amazon)

Proving their commitment to offering above and beyond customer service, Amazon will now offer delivery into your car’s boot - and it is free.

Announcing the new service on Tuesday, the online retail site revealed it has already begun delivering packages in 37 cities to Prime members.

However, there is a catch. In order to qualify for the first-class delivery, Prime members must own newer, anything after 2015, General Motors or Volvo cars.

Deliveries are available to Chevrolet, Buick, GMC, and Cadillac owners with GM’s OnStar service, as well as those with Volvo’s with active Volvo On Call service.

Amazon’s new “In-car Delivery” delivers packages to your vehicle parked in “publicly accessible areas,” according to Amazon, which includes your home, at work, or other nearby locations.

Working in tandem with the Amazon Key app, the new service allows Prime members to shop on Amazon, then click the in-car delivery option at check-out.

Once your car is approved, Amazon will notify you when your delivery will take place, typically a four-hour window of time.

And on delivery day, your car will be unlocked via the Amazon key app by an authorised delivery driver. The package will then be placed in the boot of your car, and your car will be relocked.

The new service has been praised on social media, where people are applauding the company’s forward-thinking.

However, others worried about the possible safety concerns that could arise from an app that authorises another person to unlock your car.

“Now people are giving Amazon access to their vehicles without a care in the world or concern. Insanity,” wrote one person on Twitter.

According to Amazon, they have "implemented a number of measures to make in-car delivery secure, including confirming that the vehicle is securely locked before the driver can move away from the vehicle, and automatically activating a relock in the unlikely event a car remains unlocked beyond a brief period of time."

Despite security concerns, the new concept shows a clear dedication to innovation and technology - themes Volvo acknowledged in a press release.

“Simplifying the customer experience is central to Volvo’s digital vision. Receiving a package securely and reliably in your car, without you having to be there, is something we think many people will appreciate. This mix of car and commerce is starting the next wave of innovation and we intend to be at the forefront,” said Atif Rafiq, chief digital officer at Volvo Cars.

Click here for Amazon discount codes

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies


Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in