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SWNS

Chef fired after serving customer £1.15 Asda own-brand cheese in original packaging

'Even when I cook it at home I cook it in a terracotta dish!'

Olivia Petter
Tuesday 17 April 2018 12:25
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A restaurant in Bristol has come under fire after a customer who had ordered baked camembert was served Asda’s own-brand of the French cheese in its original packaging.

The cheese usually retails at the supermarket for £1.15, but the dish Emma Daniels was given was priced at £13.

Writing on TripAdvisor, Daniels gave the restaurant, Severnshed, a measly two-star review, explaining how she’d expected more from the upscale restaurant.

Emma Daniels gave the restaurant a two-star review on TripAdvisor

“When we go out to eat we realise you pay for more than just the ingredients, you pay for atmosphere, staff, cooking etc etc.

“What I didn't expect was to order a sharing starter of camembert and to be served Asda's own-brand camembert in the original packaging!

"Even when I cook it at home I cook it in a terracotta dish!!"

She went on to scathe the main dishes as “bland”, adding that she could’ve cooked them better at home.

Daniels also criticised the service charge, which she claims is “added sneakily on your bill so you don’t really notice”.

It wasn’t all bad though, as she did compliment the riverside restaurant on its cocktail selection, labelling them as “tasty” and “nicely presented”.

The chef who "prepared" the baked camembert dish has since been sacked.

Chef Kamrul Islam throws chilli powder in the face of customer David Evans

“We have taken action and the chef who was responsible is no longer in the business, manager Ashely Kirwan told The Caterer magazine.

The chef who served the offending dish has since been fired

“This is absolutely not normal practice. We don’t do that and there was a genuine mistake. I am not prepared to comment on the ins and outs of it but it happened.

“I have spoken to the guest and explained the situation to her and she is going to come back and dine with us in the future to restore some faith.

“We care about this kind of thing – it is our reputation and my reputation as well and it is going to take a bit of time to build that back up.”

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