Nearly 100,000 people were so far behind with their electricity bill payments last year that they agreed to deductions from their income to pay off the arrears, according to the Child Poverty Action Group which has updated its Fuel Rights Handbook to help lawyers, Citizens Advice Bureaux and other advisers who are involved in advising consumers. The handbook describes the structure of the electricity and gas companies, gives updates of recent legal changes and discusses hardship issues, including debt, disconnection, eligibility to welfare benefits and rights to supply.
It is available for pounds 6.95, including p&p, from CPAG Ltd, 1-5 Bath Street, London EC1V 9PY.
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