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Thousands of retail workers to get 5 per cent pay rise next month

Marks & Spencer said it will spend about £95 million on pay increases in April as the minimum wage rises across the UK

Alex Daniel
Thursday 06 March 2025 07:44 GMT
The retailer said it will spend about £95 million on pay increases
The retailer said it will spend about £95 million on pay increases (Getty Images)

Thousands of Marks & Spencer workers will receive a pay rise next month at the same time as the minimum wage rises across the UK.

The retailer said it is spending about £95 million to make the changes for workers in London and mid-managers.

About 50,000 in-store assistants will get a five per cent raise to £12.60 an hour, up from the current rate of £12.

The previous bottom rate would be below the new UK national living wage, which rises to £12.21 an hour on April 1.

Customer assistants in the capital will get an hourly pay increase to £13.85, up from £13.15.

And team support managers will get a pay rise to £13.65, from £13.05, while those in London will see that increase to £14.90, from £14.20.

Thousands of shop workers will see a pay rise
Thousands of shop workers will see a pay rise (PA Wire)

The move follows similar increases for workers at Sainsbury’s, Lidl and other retailers, announced earlier this year.

M&S chief executive Stuart Machin has complained in recent months that the shop will be hit by changes made in the October Budget, which come into effect next month.

Those include the minimum wage increase, as well as rising employer national insurance contributions (NICs), which are designed to fund improvements to public services like the NHS.

On Wednesday, he pointed to the policies again, which the company has said will add £120 million in costs.

Mr Machin said it is “no secret” that M&S is facing “significant cost headwinds” heading into April.

“However, I have always believed that we should not allow these headwinds to impact our hourly paid colleagues,” he added.

“This means we have now invested almost £300 million in our pay over the past three years, well above the rate of inflation, in addition to our market leading discount and pension offer for colleagues.”

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