Ryanair passenger numbers increase by 8% year-on-year in October despite cancelling thousands of flights

Last month 11.8 million customers used the airline

Emma Featherstone
Thursday 02 November 2017 12:15
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Around 20,000 Ryanair flights were cancelled due to a shortage of pilots
Around 20,000 Ryanair flights were cancelled due to a shortage of pilots

Ryanair saw passenger traffic increase by eight per cent year-on-year in October despite cancelling thousands of flights in September.

Last month 11.8 million customers used the airline, up from 10.9 million in October 2016, it announced on Thursday. Meanwhile, its load factor, a measurement of how full planes are, was up by 1 per cent year-on-year to 96 per cent.

Ryanair’s chief marketing officer Kenny Jacobs said the figures take into account the flight cancellations that were announced in September – around 20,000 flights were stopped due to a pilot rostering failure.

The company’s annual traffic to October also grew 12 per cent to 128.2 million customers.

While "a perfect storm of one-off pilot shortages" cost Ryanair €25m (£22m) in compensation payments, it enjoyed strong half-year results.

On Tuesday, it posted an 11 per cent rise in net profit for the first half of 2017. It said its forecast for full-year profit after tax, for the year to the end of March 2018, is at least €1.4bn.

Ryanair chief executive Michael O’Leary has said higher pay to attract and retain flight crew will add €100m to the airline’s annual costs.

“Ryanair customers can look forward to even lower fares when they make advance bookings for winter or summer, so there’s never been a better time to book a low fare flight on Ryanair,” Mr Jacobs added.

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