Wells Fargo chief John Stumpf steps down amid sales scandal

The bank was recently fined $185m by Californian and federal regulators over its sales practices

John Stumpf testifies before the House Financial Services Committee last month (Mark Wilson/Getty)

Wells Fargo's embattled chief executive John Stumpf is stepping down as the US’s second-largest bank is dogged by a scandal over its sales practices.

The San Francisco bank said Mr Stumpf is retiring immediately and also relinquishing his title as chairman. It had earlier announced that Mr Stumpf, the bank's chief executive since 2007, will forfeit $41m (£33m) in stock awards.

Wells Fargo’s chief operating officer Tim Sloan will succeed Mr Stumpf as chief executive and join the company's board. He has been with Wells Fargo for 29 years.

Stephen Sanger, the bank's lead director, will serve as the board's non-executive chairman.

Mr Stumpf's departure from Wells Fargo comes a little over a month after the bank was fined $185m (£151m) by Californian and federal regulators over its sales practices.

The regulators alleged employees trying to meet aggressive sales targets opened bank and credit card accounts, moved money between those accounts and even created fake email addresses to sign customers up for online banking - all without customer authorisation.

Debit cards were issued and activated, as well as PINs created, without customers' knowledge.

Mr Stumpf had previously gained acclaim for navigating Wells Fargo through the financial crisis and keeping it free of scandal, but he came under withering pressure over the alleged misconduct, believed to have gone on at the bank for years.

About 5,300 lower-level employees were fired.

“While I have been deeply committed and focused on managing the company through this period, I have decided it is best for the company that I step aside,” he said in a statement.

Democratic senator Elizabeth Warren told him at a Senate Banking Committee hearing last month that he should resign and “give back the money you took while the scam was going on”.

Mr Stumpf earned $19.3m (£15.8m) last year, but he and Carrie Tolstedt, the executive who ran the retail banking division, will forfeit millions.

Ms Tolstedt announced in July that she would retire from the bank this year and had been expected to leave with as much as $125mn (£102m) in salary, stock options and other compensation.

She was stripped of $19m (£15m) of her stock awards, and her departure was made immediate.

Before the scandal, Mr Stumpf was lauded for Wells Fargo having avoided some of the bad behaviour of its peers in the lead-up to the financial crisis. Wells Fargo did not invest in as many toxic mortgages as its counterparts, and Wells grew significantly by buying Wachovia.

AP