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Shops report not being able to take card payments amid IT outage

Some businesses took to placing ‘cash only’ signs in their windows.

Nina Massey
Friday 19 July 2024 14:02 BST
Shops reported not being able to take card payments amid the IT outage (Richard Woodward/PA)
Shops reported not being able to take card payments amid the IT outage (Richard Woodward/PA) (PA Wire)

A number of shops have reported not being able to take card payments amid a worldwide IT outage.

Customers across the country have faced issues with trying to pay using their cards, with some shops putting up “cash only” signs on their doors.

A spokesman for the supermarket Morrisons said there were some “isolated incidents” with payment systems this morning, which have now been resolved and systems are working normally.

Waitrose said it was taking contactless payments largely as normal, as well as still processing payments by chip and pin and cash.

A spokesman for the supermarket said it had been able to take card payments throughout the day, but had been “briefly limited on contactless payments”.

A shoe shop in Cambridge had taped a handwritten sign to its door, which read: “Due to global IT issue, cash only. Sorry for any inconvenience”.

Elsewhere, restaurants in Parliament appear to have been affected by the global IT issues.

Parliamentary catering services were only accepting cash payments on Friday morning, although cash machines in Westminster were still working.

A number of supermarkets, including Iceland and Asda, said they had been unaffected.

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