NewsEducationEducation NewsPublic Services Management Update: On SundayThursday 06 May 1993 00:02 BSTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popoverIn the Independent on Sunday: we are all customers now, but what about compensation for dissatisfied users of public services?Join our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments
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