India's national carrier says hack leaked data of passengers

Air India says personal data of an unspecified number of travelers has been comprised after a company that serves India’s national carrier was hacked

Via AP news wire
Sunday 23 May 2021 07:45 BST
India Airline Data Breach
India Airline Data Breach (Copyright 2017 The Associated Press. All rights reserved.)

Support truly
independent journalism

Our mission is to deliver unbiased, fact-based reporting that holds power to account and exposes the truth.

Whether $5 or $50, every contribution counts.

Support us to deliver journalism without an agenda.

Louise Thomas

Louise Thomas

Editor

Personal data of an unspecified number of travelers has been comprised after a company that serves India’s national carrier was hacked, Air India said.

The hackers were able to access 10 years’ worth of data, including names, passport and credit card details from the Atlanta-based SITA Passenger Service System, Air India said in a statement Friday.

It disclosed the scale of the breach nearly three months after it was first informed by the IT provider.

The breach that happened in late February had compromised the data of some major global airlines, too. SITA at that time had said that Singapore Airlines, New Zealand Air and Lufthansa were among those affected.

Air India said almost 4.5 million passengers globally were affected in the “highly sophisticated” attack but did not specify how many of them were its travelers. It said no password data was breached during the attack and the company was investigating.

The company said it recommended in an email to its customers that they should change their account passwords as a precaution.

Air India started as a mail carrier in 1932 before gaining commercial popularity and has been incurring losses since its 2007 merger with a state-owned domestic carrier, Indian Airlines. The debt-laden carrier is currently in the process of finding new buyers.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in