Go-Ahead admits to ‘serious errors’ over running of Southeastern trains

The company said it expects to pay a fine but cannot say how much it will be.

Simon Neville
Thursday 09 December 2021 07:36 GMT
Go-Ahead has admitted serious failures in its running of the Southeastern rail franchise (Gareth Fuller/PA)
Go-Ahead has admitted serious failures in its running of the Southeastern rail franchise (Gareth Fuller/PA)

Train operator Go-Ahead Group has admitted to serious errors and failures in the way it ran the Southeastern rail franchise prior to it being taken over by the Government in October.

The Department for Transport (DfT) stripped the company of the route after it failed to declare more than £25 million of taxpayer funding.

Go-Ahead said it expects to pay a fine, although it said the full amount is unclear at this time.

Transport Secretary Grant Shapps stripped Go-Ahead of the Southeastern franchise in October (Aaron Chown/PA)

Go-Ahead said: “Notwithstanding the complexity of the franchise agreements relating to LSER (London & South Eastern Railway Ltd), the review has found that serious errors were made by LSER with respect to its engagement with the DfT over several years.

“In particular, the group accepts that, by failing to notify the DfT of certain overpayments or monies due to the DfT, LSER breached contractual obligations of good faith contained in the franchise agreements. Accordingly, the group has apologised to the DfT.

“The behaviours identified by the independent committee which contributed to the management of LSER’s contract with the DfT do not reflect the values and standards of conduct that the group expects of its colleagues.”

Go-Ahead said it believes it has a good corporate governance structure in place but that it will look at ways to improve it.

The company added that, as a result of the investigation, it will be delaying publication of its results until next year.

The Southeastern franchise had been owned by Govia – a joint venture between Go-Ahead Group (65%) and Keolis (35%) – since 2006.

Southeastern’s network is one of the busiest in Britain, stretching across south-east England, including London, Kent, East Sussex and the High Speed 1 line.

Go-Ahead Group’s chief financial officer, Elodie Brian, resigned after the decision to take over the franchise was announced.

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