Woman who reported faeces in her garden included in newly released list of 'spurious' police calls

Another caller rang to claim there were 'two million wasps' in his street

Charlie Atkin
Tuesday 02 August 2016 11:19
Comments
Woman calls police to report poo in her garden

Amongst the many spurious calls police receive, one elderly woman rang to complain about a large amount of faeces that had accumulated in her garden.

“I don’t know if I’m making a big fuss,” she begins, “I’ve been outside to put my rubbish in the containers but there seems to be a lot of excretion in the garden.”

Despite her concerns over both the origin and health consequences of the unwanted deposits, the call handler politely suggests the woman would be better off calling the local council.

The transcript of the conversation was released by West Midlands Police to discourage unnecessary calls to their non-emergency 101 hotline.

Other such requests for help include reports of over-loud chimes on an ice cream van, a bird falling from a tree and another caller claiming there were "two million wasps on my street".

West Midlands Police said some members of the public treated its 101 number as a "general directory" service - posing questions which could be easily solved by an internet search.

Demand on the 101 service has peaked in July during each of the last three years due to anti-social behaviour, rowdy summer parties, domestic abuse, and alcohol-related incidents.

In the last month alone, 101 advisers in the West Midlands have taken calls from people about "botch-job" haircuts, broken clocks, and broadband problems.

General requests for phone numbers have even been fielded by call-handlers.

Head of force contact Chief Superintendent Jim Andronov said: "The 101 number provides a vital service for people to contact us for non-emergency matters - but some people treat it as a general directory service.

"We take literally hundreds of spurious calls a month.

"These take up valuable police time and delay us dealing with genuine police matters. Many of the queries could be resolved with a simple internet search so our message is: Think before you call."

Examples of the proper use of 101 include reporting a car as stolen, damaged property, or anyone suspecting drug-dealing in their neighbourhood.

Additional reporting by Press Association

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Please enter a valid email
Please enter a valid email
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Please enter your first name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
Please enter your last name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
You must be over 18 years old to register
You must be over 18 years old to register
Opt-out-policy
You can opt-out at any time by signing in to your account to manage your preferences. Each email has a link to unsubscribe.

By clicking ‘Create my account’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Join our new commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in