Karam Parvez, 58, of Edgbaston, Birmingham, was refused car insurance by Direct Line Insurance because he did not speak English. A Direct Line spokesman said that its contracts were made on the phone and there were too many risks translating though a third party.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments