US man could get prison for review of Thailand hotel

American expat Wesley Barnes, an English teacher in Thailand, has been sued for criminal defamation by an island hotel where he stayed because of derogatory reviews he posted online

Via AP news wire
Tuesday 29 September 2020 12:37 BST
Thailand Traveler's Complaint
Thailand Traveler's Complaint (Copyright 2020 The Associated Press. All rights reserved.)

Labor activists journalists and whistleblowers in Thailand have been targets in recent years of criminal defamation lawsuits for exposing alleged corporate wrongdoing, but now a disgruntled hotel guest has joined their ranks and could face prison time for his online comments disparaging a hotel.

American expat Wesley Barnes, who teaches English in Thailand, said Tuesday he's anxious to end his dispute with the Sea View Koh Chang hotel, which could end up costing him a total of up to seven years in prison for defamation and violating the Computer Crime Act by posting allegedly false information online.

The case garnered publicity last week when a popular Western blogger in Thailand publicized Barnes’ version of the incident, and the tale spread on social media.

“I have been trying to reach out to the hotel to resolve this issue. Hopefully it will get resolved soon,” Barnes said in an email Tuesday.

In an earlier statement for the media, he said he has lost his teaching job and fears going to prison. He was arrested earlier this month and freed on 100,000 baht ($3,160) bail after being jailed for two nights. His next court date is Oct. 6.

The hotel, on Koh Chang, an island about 300 kilometers (185 miles) east of Bangkok charged in its own statement Tuesday that Barnes had only himself to blame for refusing to retract his reviews on travel sites before the hotel lodged its legal complaints against him.

According to the hotel, Barnes and a friend brought an alcoholic beverage to dinner at the hotel’s restaurant on June 27. When told there was a 500 baht ($16) corkage fee, they complained, and after some negotiation with the food and beverage director, were allowed to pour from their own bottle without paying extra.

Barnes’ version is broadly similar, but added that afterward he saw the food and beverage director, whom he called the restaurant manager, treat a Thai employee abusively, and that’s why he decided to post his critical reviews.

“Do not sleep here! Don’t support modern day slavery of Thai people!” began the most strident review. It singled out the restaurant manager “from the Czech Republic” as being “really bad.” Later postings were similar in tone.

Barnes claimed that his review sent to Tripadvisor, which he said was the basis for the hotel’s criminal complaint, never actually made it onto the popular site. He assumes Tripadvisor sent a copy to the hotel for comment, and that’s why it had a copy. The statement from the Sea View doesn’t clarify the matter and an emailed request to U.S.-based Tripadvisor for comment was not immediately answered.

The hotel declared, however, that is was not just a single bad review that raised its ire.

It accused Barnes of leaving “multiple fabricated and slanderous reviews” on Tripadvisor and Google, and said it filed its complaint with police as a deterrent against further such postings.

It also took umbrage with the mention of slavery and deplored as potentially misleading Barnes’ call for would-be visitors to “Avoid this place as if it was the Coronavirus!”

The latter point may have been the deepest cut of all, because Thailand’s tourism industry has been savaged by the travel bans resulting from the pandemic, and the industry is desperately trying to claw its way back by promoting domestic travel.

“It is not clear to me in what parallel universe having a guest arrested and jailed for a negative review is considered sound hospitality,” Stuart McDonald said in his popular weekly online newsletter Travelfish.

“There is more to this story of course, much boils down to ‘he said she said’ and fake reviews. The most important aspect though, is Thailand’s deranged defamation law,” McDonald said.

Andy Hall, an activist from the United Kingdom who has faced a raft of criminal and civil defamation and computer crimes lawsuits in Thailand as a result of his work with migrant workers, echoed the point.

“These laws can easily be used maliciously or inappropriately in a variety of ways,” he said in an email. “No one wins from this situation where expensive cases drag on for years thereby also clogging up the court systems.”


Associated Press writer Grant Peck contributed to this report.

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