Delivery driver sacked after being caught on video eating customer's takeaway

Zomato now looking to introduce tamper-proof tapes after 'highly unusual' and 'rare' incident

Chiara Giordano
Wednesday 12 December 2018 10:07
Comments
Zomato takeaway delivery driver sacked after eating customer's food

A takeaway delivery driver in India has been sacked after he was filmed helping himself to part of a customer’s order before resealing the containers.

Video was posted on Twitter showed the man, who was sitting on a moped wearing a Zomato T-shirt, taking food containers out of his delivery bag one by one and tasting the contents before resealing the boxes and putting them back in the bag.

Below the video, a comment was added saying "This is what happens when you use coupon codes all the time". The post has been viewed and shared thousands of times.

Zomato confirmed the man in the video, shot in Madurai, in the south Indian state of Tamil Nadu, on Monday, was one of its workers and that he had since parted with the company.

The takeaway delivery firm said the incident was “highly unusual and a rare case”, and that it had a “zero-tolerance policy” when it came to any tampering with food.

It is now looking to introduce tamper-proof tapes and other measures to prevent anything similar from happening again.

“The person in the video happened to be a delivery partner on our fleet,” Zomato said in a statement.

“We have spoken to him at length – and while we understand that this was a human error in judgement, we have taken him off our platform.

“This particular incident, while unfortunate, only makes our commitment to fleet training, scheduling and process even stronger.”

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Please enter a valid email
Please enter a valid email
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Please enter your first name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
Please enter your last name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
You must be over 18 years old to register
You must be over 18 years old to register
Opt-out-policy
You can opt-out at any time by signing in to your account to manage your preferences. Each email has a link to unsubscribe.

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Join our new commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in