French café starts charging extra to rude customers

Manager of La Petite Syrah in Nice says staff were fed up with ‘customers being rude when they’re busy’

Adam Withnall
Wednesday 11 December 2013 15:10 GMT
A cafe in France has started charging extra to customers who forget their manners
A cafe in France has started charging extra to customers who forget their manners

A small French café has taken the old adage that manners don’t cost you anything to its logical extreme – by charging extra to rude customers.

At La Petite Syrah in Nice, if you ask for “un café” it will set you back €7 (£5.80). If you also include the magic words “s'il vous plaît” you’ll get the same drink for €4.25, however – and it’s just €1.40 if you begin the order with a friendly “bonjour”.

Speaking to the French edition of The Local, café manager Fabrice Pepino said his staff had grown increasingly fed up with the bad manners of people in a rush on their office lunch breaks.

“It started as a joke because at lunchtime people would come in very stressed and were sometimes rude to us when they ordered a coffee.

“It's our way of saying 'keep calm and carry on,’” he said.

“I know people say that French service can be rude but it's also true that customers can be rude when they’re busy.”

Mr Pepino said that many of his customers were regulars, who were happy to play along when the sign was first put up.

He admitted that he was yet to actually enforce the “strict” pricing scheme, but said: “People are more relaxed now, and they’re smiling more. That’s the most important thing.”

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