Unai Emery’s side will meet Chelsea in the Azerbaijani capital, but the two clubs have been allocated just 12,000 tickets between them and there is still uncertainty over whether Henrikh Mkhitaryan will be able to travel for the fixture – due to the conflict with neighbouring Armenia.
Arsenal released a letter yesterday expressing that they are “bitterly disappointed by the fact that due to transport limitations Uefa can only make a maximum of 6,000 tickets available to Arsenal for a stadium with a capacity of well over 60,000.”
“We have 45,000 season-ticket holders and for so many fans to miss out due to Uefa selecting a final venue with such limited transport provision is quite simply not right,” the letter continued. ”The reality is that whoever reached the final would not be able to meet demand from their supporters.”
Uefa have now responded to Arsenal in an official statement, claiming that “an all-English final played by two London teams was not a very predictable event at the time of the appointment”.
“We acknowledge your letter of 15 May,” Uefa’s response began.
“I would like to give you a bit of depth with this reply. Knowing your long experience in football and UEFA competitions, I am sure you can fully appreciate that the organisation of a final is a complex and lengthy operation. UEFA has committed to appoint hosts only via a fair and transparent bidding process, where the candidates have to provide evidence of their ability to stage the event on the basis of a number of criteria that are crucial to its successful delivery.
“The bidding process for a club competition final is generally held a couple of years in advance, meaning that the exact circumstances in which the final will have to be organised cannot be known at the time of the appointment.
“Mobility and accommodation are obviously key criteria falling under evaluation, with airport capacity being an important element. The specificity of the UEFA Europa League final, when compared to the UEFA Champions League final, is the high volatility in the number of fans following the two finalist teams. Experience from all previous finals tells us that the numbers may be very inconsistent from team to team and from final to final and that it is therefore not advisable to establish the tickets quota of the two finalist teams as a proportion of capacity rather than on statistically based realistic figures. It would of course be ideal to postpone the entire ticketing process (including tickets for neutral public) until such moment when teams are known or closely predictable. Of course this is not possible due to the complexity of all ticketing operations and the need to draw up thorough and robust security plans.
“It goes without saying that an all-English final played by two London teams was not a very predictable event at the time of the appointment. There is little doubt that this has added significant difficulties to the event logistics. We are really sorry for the problems that your (and Chelsea’s) fans are encountering trying to organise their journey to Baku. Our experts are keenly working on this matter with a view to help find cheaper solutions for travelling fans. We would welcome a joint effort with your club in this respect.
“For UEFA fans are a priority. Football is for fans and all of them around Europe should have the chance to enjoy unique moments of top football such as only UEFA competitions can offer. Those matches are usually reserved to a limited number of countries whose clubs are particularly competitive but, when appropriate infrastructure exists and is built also in this perspective, it is fair and due not only to give also other fans the possibility of a unique live experience, but also to stage events which can greatly boost the promotion of football in an entire region. That’s why UEFA would consider utterly unfair to exclude certain venues just based on their decentralised geographical position.
“I trust your understanding as men of sport and representatives of a club with a long and glorious tradition and solid sporting principles. I confirm our availability to work with you in order to find helpful solutions for your fans.”
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