Instagram, WhatsApp and Facebook messenger down for users around the world
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.Instagram, WhatsApp and Facebook Messenger have gone down for users across the world.
The three apps – all of which are part of the Facebook company, and share common technology – stopped working on Friday afternoon UK time.
:: Follow live updates on the outage here
Users saw error alerts when they opened the app and were unable to send or receive messages.
Facebook’s official “platform status” page, which tracks problems for developers, indicated that the platform is “healthy” and that there was no known issues.
Instagram and WhatsApp do not have their own devoted server status pages, though Instagram’s official Twitter account has occasionally posted about major outages. WhatsApp’s “status” account was once used to keep users informed about any issues but has not posted since 2014.
The company has been hit by a small number of significant outages in recent years. As the three apps have become more closely intertwined, those outages have become larger, since a problem on one of the platforms usually means that all three go down.
Facebook has been working to integrate the backend of its messaging services, so that users can message between the different apps and to aid with the development of new features. Critics have also pointed out that the increased integration could also make any regulatory efforts to break up the three apps more difficult – and it also means that any outages are much more dramatic.
In March 2019, it was hit by the biggest technical issue in its recent history, as all of Facebook’s apps went down for more than a day. Such outages demonstrated the vast reach of Facebook, too: not only were all three of its own apps broken, but it also affected everything from its virtual reality platform Oculus to third-party sites that use its login tools such as Spotify and Tinder.
Facebook is usually relatively guarded about what causes its problems. After the 2019 problems, for instance, it said they had been caused by a “server configuration change”, but not specifically what had happened or how it might be avoided in future.
Since more than 2 billion people log into one of the company’s apps each day, even short outages can very quickly hit large numbers of people around the world.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments