VoicesIV DripBritish Gas opens Q&A on Twitter, unleashes torrent of loathing Thursday 17 October 2013 17:37 BSTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popoverHere is a lesson in how not to run your corporate social media account, courtesy of British Gas.Join our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments
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