Letter: Condemnation for airline that swooped to conquer

Sir: I am an international business traveller who averages nearly 100 flight segments a year throughout Europe, the Far East and the United States. More often than not, I've chosen to fly with British Airways. However, in the light of BA's appalling 'dirty tricks' campaign against Virgin (a very good airline, where the customer clearly comes first) I'll be avoiding BA for the time being, at least until Lord King resigns. I guess you could say it's the way they've made me feel that makes BA my least favourite airline right now.

Yours faithfully,

JERRY HOLTAWAY

Bath, Avon

12 January