Sir: Imagine a pipe long enough to stretch around the world one- and-a-half times. Imagine this same pipe contains 10 million separate joints and is buried deep below ground. Now imagine the pipe springs a leak. That's the problem facing the country's 18 water supply companies ("Six firms losing war on leakage", 17 July).
Ian Byatt, the director-general of the Office for Water Services, suggests that the smaller water companies may be being complacent in tackling leaks in their pipe network. I would suggest that real complacency by the companies would mean leakage levels dramatically higher than we are seeing today.
PAMELA TAYLOR
Chief Executive
Water Companies Association
London SW1
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