MANY "cowboys" from all kinds of businesses - even government departments - will find the Millennium Bug the perfect vehicle for excuses for why something could not be achieved on time or why an increase in charges is unavoidable.
It will be up to us to recognise genuine trickery and know who to complain to. Perhaps we could address all disputed cases to an official Millennium Ombudsman?
MICHAEL D MITCHELL
Flackwell Heath, Buckinghamshire
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