An inclusive fare to the Bluebell Railway has been available for some years; it is an ordinary return fare to East Grinstead with pounds 8 (for an adult) or pounds 4 (for a child) added ("So you want a through ticket?", 21 July). We will remind all sales point staff of this to prevent a repeat of Brendan Gash's experience.
James Adeshiyan
Network SouthCentral, Croydon
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