Aldi opens first checkout-free supermarket

Customers at the store in Greenwich, south-east London, will be closely followed on hi-tech cameras.

Simon Neville
Tuesday 18 January 2022 14:40
Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA)
Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA)

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay.

The discount supermarket’s new site in Greenwich south-east London will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25.

The move follows in the footsteps of rivals Amazon and Tesco who have both opened checkout-free stores.

Aldi opens its checkout-free store to customers today. (Aldi / PA)

A series of hi-tech cameras installed in the ceiling will follow customers as they do their shopping, and then bill them when they leave for the items they have taken.

Aldi had been trialling the store with employees over the past few months before launching the service on Tuesday.

The aim is to end long queues in stores and could lead to more sites opening.

Customers must register with Aldi’s Shop&Go app, which will allow them to enter the store, pick up their items, and then walk out.

Aldi said customers wishing to purchase alcohol will be able to use facial age estimation technology to authorise their purchase.

The technology, provided by Yoti, enables customers to confirm their identity via the app. Anyone who opts out will be age-verified in store.

This store utilises the very latest in retail technology

Giles Hurley, Aldi UK and Ireland

Aldi UK and Ireland chief executive Giles Hurley said: “Today is the culmination of months of work, not least from the team here in Greenwich, and I’m looking forward to seeing how customers react to our trial.

“This store utilises the very latest in retail technology.”

Store manager Lewis Esparon said: “We have been working towards this day for several months now so it will be great to see how our customers react to the new technology.”

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in