British people spend 47 days queueing over their lifetime, poll claims

Over half of respondents have told someone off for skipping queue

Tuesday 03 September 2019 17:54 BST
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The average person will spend 47 days queueing over the course of their lifetime, according to a poll.

Most say they spend 51 minutes waiting in a line each week, with traffic found to be the largest time-consumer - seeing two hours and 25 minutes each month lost.

The poll of 2,000 adults found the longest time spent queueing was just over an hour, and 42 per cent have complained over the wait.

Many said they felt impatient and frustrated when stuck in a queue, which may be why 41 per cent prefer to choose a self-service kiosk over a cashier.

However, most would still be happy to be served in person when it comes to fine dining, pubs and bars and coffee shops, researchers found.

A third said they would like to see more self-service kiosks at fast food restaurants, while a quarter want to see them at visitor attractions.

The poll, commissioned by Kurve Kiosks, also found the longest length of time the British public are willing to wait for fast food is seven minutes and 32 seconds.

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It also emerged that 15 minutes and 47 seconds was considered too long to wait for a visitor attraction, and 22 minutes and 20 seconds was deemed too long to wait for a concert to start.

And 51 percent of those polled have disciplined someone for skipping a queue, which is considered the worst act in the context.

SWNS

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