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How to delete Uber, as Donald Trump-inspired movement spreads across the world

Just deleting the app isn't enough; you need to delete yourself from it too

Andrew Griffin
Monday 30 January 2017 10:34 GMT
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Protesters hold signs during a demonstration against the immigration ban that was imposed by U.S. President Donald Trump at Los Angeles International Airport on January 29, 2017
Protesters hold signs during a demonstration against the immigration ban that was imposed by U.S. President Donald Trump at Los Angeles International Airport on January 29, 2017 (Justin Sullivan/Getty Images)

A campaign to #DeleteUber is leading people to delete the taxi app across the world.

The criticism is coming in response to Donald Trump's so-called Muslim ban. It is being attacked on two fronts: by people who claim that it exploited a taxi protest against the ban, and by people who are worried about CEO Travis Kalanick's relationship with Mr Trump.

Mr Kalanick defended his participation on Trump's panel in his Saturday Facebook post, saying he joined Mr Trump's advisory board out of the "belief that by speaking up and engaging we can make a difference." Mr Kalanick has also said that he would "urge the government to reinstate the right of U.S. residents to travel — whatever their country of origin — immediately".

Still, many people are posting under the hashtag #DeleteUber in protest at the app. But just deleting the app isn't enough. If users really want to delete Uber then they have to delete themselves from the app, too – which is slightly more complicated.

That's done by heading to a special page on the Uber website, which can be found here. Click on "Sign In To Get Help" and log in using your email address or phone number and password.

The app will the let you click to submit, and give you the option to enter anything specific you want to share with the company.

Once it's deleted, there are more alternatives that can be used in the US than elsewhere, such as in the UK.

In the US, for instance, rival taxi app Lyft has said that it will donate $1 million over the next four years to the American Civil Liberties Union. That was the organisation that successfully requested an emergency order approved by a federal judge Saturday that temporarily bars the U.S. from deporting people from the countries subject to Mr Trump's travel ban.

A smaller app called Juno is only available in New York. It offers cheaper rides and claims to treat drivers better than Uber.

In the UK, options include Gett, an app that lets people call up more traditional taxis. That offers free rides to users when they sign up.

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