Snapchat down: App not sending snaps in major outage

Snapchat Support tells users: ‘hang tight, we’re looking into it’

Anthony Cuthbertson
Wednesday 13 October 2021 17:41

Related video: Snapchat Usage Surged After Facebook Platforms Hit With Global Outage

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Snapchat stopped working for a brief period on Wednesday, preventing users from accessing the app or sending messages.

Website and app monitor Down Detector registered tens of thousands of reports from Snapchat users on Wednesday.

Users also complained across social media of issues with Snapchat.

“Is anyone else’s Snapchat half down or is it just mine, main snaps aren’t sending but ‘blue’ chat is?” one Twitter user wrote.

Another asked: “Is Snapchat not working for everyone or is it just me?”

The official Snapchat Support account on Twitter posted: “We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!”

The major outage comes just a week after Facebook was hit by issues across all of its apps, including Instagram, WhatsApp and Messenger. The total down time lasted more than six hours, costing the company millions of dollars in revenue.

The Independent has reached out to Snap for comment.

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