Private probation companies letting convicts commit more crime and allowing them to disappear, report finds

HM Inspectorate of Probation says firms are failing to enforce community sentences handed down by courts 

Campaigners blame the failures for increased recalls to prison
Campaigners blame the failures for increased recalls to prison

Private companies are failing to enforce the sentences handed down by courts, leaving convicts to commit more crime or simply disappear, a damning report has found.

HM Inspectorate of Probation said firms commissioned in a 2014 overhaul of the service are “stretched beyond their capacity”.

Inspectors found that staff in community rehabilitation companies (CRCs) are not seeing the offenders they are supposed to supervise during community orders and suspended sentences often enough.

They said the lack of proper engagement with convicts has led to poor decisions in managing violations, which can cause people to be sent back into overcrowded prisons.

In one case, a CRC officer made no contact with a 33-year-old pregnant woman due to be released on licence after being jailed for shoplifting.

The person charged with meeting Lucia, a heroin and crack cocaine addict, was on long-term sick leave and no action was taken when she missed other appointments.

CRC officers did not visit her home, even when a social worker reported Lucia was injecting heroin and taking other drugs, and she was eventually recalled to prison.

In another case, no plan was drawn up for a man given a suspended sentence for assault, and an appointment finally made after 10 weeks was cancelled because of staff sickness.

HM Inspectorate of Probation has found a ‘two-tier system’ between private community rehabilitation companies and the National Probation Service

The CRC eventually sent a letter to Michael’s address, but he no longer lived there. He then committed another attack on his former partner. He since claims to have left the country.

In other incidents highlighted by the court, failures by CRCs allowed people to drop out of contact and disappear, including a homeless heroin addict with a “long history in the criminal justice system” who is now wanted for arrest.

In the 2016-17 financial year, almost 30,000 court orders were terminated through failure to comply, further offences being committed or other reasons.

Convicts who were released but then recalled to prison for violations made up 6,554 out of 85,513 people imprisoned in England and Wales.

The report came less than two months after another assessment warned poor supervision by CRCs was putting the public at risk, with thousands of convicts monitored using phone calls.

Inspectors concluded that the Government’s 2014 Transforming Rehabilitation programme had created a “two-tier” system that could worsen as loss-making CRCs cut staff and services.

Dame Glenys Stacey, HM Chief Inspector of Probation, warned that bad supervision leads to bad enforcement, as well as higher reoffending and returns to prison.

The National Probation Service was split in 2014, with some 70 per cent of its work outsourced to private companies

“CRCs focused on contract compliance, but not seeing people often enough, or not engaging meaningfully with them, are inevitably behind the curve on enforcement,” she said.

“Often, the level of disengagement or deterioration in the person’s behaviour were such that they could not be safely managed in the community. Recall was appropriate, even when the individual had committed a relatively minor further offence.”

The report called on the Government to ensure probation services have the resources to supervise convicts with complex needs often including homelessness, substance misuse, poor health and limited employability.

Inspectors said CRCs must effectively assess convicts in their charge and have purposeful face-to-face contact, while developing local partnerships.

They found the National Probation Service (NPS), which remained under government control when the service was split four years ago, was still performing well.

The 21 CRCs provide probation services to low- and medium-risk offenders, while the NPS handle those deemed to be a high risk.

Supervision covers around 268,000 offenders who are subject to community orders, suspended sentences and licence conditions, who may be put on rehabilitation programmes or electronically tagged.

The number of people supervised has increased by a quarter since the Offender Rehabilitation Act 2014 extended monitoring to all adults sentenced to more than one day in prison.

Officers are required to judge convicts’ compliance and decide what to do if they violate orders, carefully balancing their prospects of rehabilitation with the need to protect the public.

The Howard League for Penal Reform said the number of people being recalled to prison had “spiralled out of control” following the part-privatisation of probation in England and Wales.

Campaigners said the change had increased pressure on a prison system already struggling with overcrowding, a lack of resources and record levels of violence and self-harm.

Chief executive Frances Crook said: “This is the latest in a long line of critical inspection reports that show how private probation companies, which have already been propped up with extra taxpayers’ money, continue to fail the public.

“The Howard League is calling for contractors to be held to account. When a privatised probation service fails, people get hurt.

“It is time for the Government to end this dangerous experiment and recreate a single, successful, probation service using the best from the system we used to have.”

The Ministry of Justice said the report showed probation providers were recalling offenders to prison where necessary to keep the public protected.

“We also welcome the inspectorate’s conclusion that the NPS, who supervise higher-risk offenders, are doing a good job to enforce sentences,” a spokesperson added.

“However, it is clear that CRCs must make improvements in this area, and we have already taken action – setting up an enforcement working group to bring providers together and drive forward necessary improvements.

“We will continue to monitor CRCs’ performance and will work closely to ensure they meet the high standards of probation services we expect.”

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