Zelle users report outage with bank-to-bank payment system

On Wednesday, Bank of America customers complained on Twitter about missing money

(Jakub Porzycki/NurPhoto/Shutterstock)

Zelle users have reported an outage with the US bank-to-bank payment system, with some claiming their money had disappeared.

Hundreds of users reported the issues to Downdetector.com on Wednesday morning, and more Bank of America customers also registered complaints about it.

Some Twitter users said that Bank of America had told them that the Zelle outage was to blame for the issue.

“If you have Bank of America, Zelle is having an outage issue that’s caused transfers over the last few days to disappear. They’re working on it and it should be fixed today. Hopefully this helps you find out earlier than I did and without the heart attack it gave me first-thing,” tweeted @YepItsZak.

Other users mocked Zelle for a Tuesday tweet that read, “That feeling when Zelle $$ hits your bank account.”

“That’s funny because the exact opposite is happening right now. Maybe you want to tell people??” tweeted @krtmd.

And another user added: “Unless it disappears a few days later…”

“That feeling when you have @BankofAmerica and all the money disappears into thin air the next day,” tweeted another user.

Zelle is owned by a number of major US banks, including Bank of America.

“There was a delay in posting some Zelle transactions – it has been resolved,” a Bank of America spokesperson told The Independent.

The Independent has reached out to Zelle for comment.