Want to find out exactly how a hotel works?

Wednesday 22 September 2010 00:00 BST

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Louise Thomas

Louise Thomas


If you've ever wondered exactly what goes into running a hotel, one chain is giving its customers the opportunity to find out.

A total of 41 Accor hotels across Switzerland will be opening their doors for one day in October to allow guests and visitors to find out exactly how things work behind the scenes.

Each hotel is compiling a specific program on October 10, ranging from bar workshops at the Novotel Bern to housekeeping demonstrations in the Ibis Locarno, so that staff can show visitors their average day - and teach them a few tricks.

Even the brand's luxurious MGallery properties in Zurich and Geneva will be opening their doors, offering tours and presentations from the hotel's staff and general managers.

Other highlights include a look at hotel technology, wine tasting sessions, napkin folding sessions, cooking sessions and cocktail hours.

Accor says that the aim of the scheme is to make itself better known to the public, and to enlighten younger people as to what goes into a career in hospitality.

Judging from the proliferation of shows on television which give audiences a view of hotels, Accor's open days could prove popular.

From the unlikely seed of the legendary British 1970s comedy series Fawlty Towers, other shows such as Fox's Paradise Hotel and Do Not Disturb and Disney's The Suite Life of Zack and Cody have grown, proving that the public just can't get enough of life in the hospitality industry.

In the Netherlands, Spanish hotel chain NH Hoteles even has its own reality show - called simply Hotel.


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