Q On 10 July, my wife and I were stranded at Jersey airport. Our flight to Gatwick due out at 8.50pm was cancelled at about 8pm due to an “air-traffic control system issue” at Gatwick. We arranged accommodation at a local hotel for the night. Later that evening I tried to rebook. The British Airways website had nothing available, but easyJet offered us seats for a flight the following evening, which I booked.
The BA website suggests I telephone for a refund, but I have a travel insurance policy, should I just claim on that?
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