Can I get a refund after the SAS pilot strike ruined my Copenhagen trip?

Have a question? Ask our expert Simon Calder

Today’s reader was meant to fly to the Danish capital (iStock)

Q We booked a weekend in Copenhagen, flying from Manchester on Friday with SAS and back on Monday on easyJet. But SAS pilots went on strike and our flight was cancelled shortly before 7am on Friday. We were advised not proceed to the airport and instead to wait for a rebooking by text message.

We were offered a flight on Sunday via Heathrow which involved six hours for the connection and arrived shortly before midnight on the day before we were due to come back.

Please advise what are my options. Can I claim a refund for the hotel and the return flight with easyJet?