What can Thomas Cook airline passengers expect?
Have a question? Ask our expert Simon Calder
Q I’m a little concerned to hear that Thomas Cook is selling its airline. I’ve booked a flight-only deal with with it to Fuerteventura for July. Where do passengers stand with this?
Anne C
A Happily, I am confident your flight to the Canaries will go ahead as planned. Thomas Cook has had a torrid time in the past few years. While its rivals, TUI and Jet2, are doing well, the venerable Thomas Cook brand has not commanded confidence among investors. In the last financial year the firm lost £31 per minute, and over the past five years it has shed about five-sixths of its market value. The firm says challenges include the effect of last summer’s hot weather in the UK, intense competition and uncertainty over Brexit.
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