Instagram, Facebook and Messenger down – live updates: Users unable to access apps amid major Thanksgiving outage

Facebook and Instagram down

Instagram, Facebook and Messenger have gone down in a major Thanksgiving outage.

Almost all of Facebook's products were hit by the problems, with the exception of WhatsApp, which appears to have successfully stayed online.

The problems were seen across the world, though did not appear to affect all users the same. Some said they were still able to see parts of each app, while others reported that the services appeared to be working as normal.

The outage recalls the major problems over summer, during which the entire Facebook suits of products went offline for almost a day.

Please allow a moment for the live blog to load

[28 November 2019 16:47 · anthony.cuthbertson]

Instagram users flock to Twitter

[28 November 2019 17:05 · anthony.cuthbertson]

US worst affected

The issues with Instagram appear to be slowly subsiding but reports of Facebook being down seem to be increasing.

Here's a heat map from Down Detector of where the outage reports are coming from:

[28 November 2019 17:16 · anthony.cuthbertson]

'18 hours'

While Facebook hasn't officially acknowledged the issue, the platform's status page for developers has finally acknowledged the outage. 

Bizarrely, it claims it has been going on for 18 hours. Really it's more like three.

[28 November 2019 17:39 · anthony.cuthbertson]

Outage almost resolved

Issues at both Facebook and Instagram seem to be nearly fixed, with outage reports now reduced to a trickle.

Facebook Messenger also appears to be largely back online.

[28 November 2019 17:50 · anthony.cuthbertson]

[28 November 2019 18:07 · Andrew Griffin]

Facebook's server status page still indicating issues

The "Platform Status" dashboard, which is intended to allow developers to track problems with the Facebook platform, is still showing issues with Facebook. But as mentioned earlier it took a good amount of time for the problem to be reflected there – so it might take a while for it to confirm that it has been fixed, too.