Automated drive-throughs might not be the first port of call for deaf customers, however video has emerged of Starbucks handling one such situation perfectly.
As Rebecca King drives up to the ordering kiosk, she is unable to give a reply to the radio voice asking for her order.
However a barista quickly appears on video chat and begins a sign language conversation with Ms King so her order is completed just as simply as with any other customer.
Ms King posted the video on Facebook with the words, "Starbucks! This is what I'm talking about! Share it away! We can change the world!"
The barista, Katie Wyble, told Fox 30 Action News Jax that she had a "passion for sign language since I first saw a teacher use it when I was in preschool."
People were very impressed by the whole encounter.
Baristas who can't get a name right, or write creepy messages on cups - time to step up your game.
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