Travel questions

Can British Airways offer compensation for a connecting flight being cancelled?

Simon Calder answers your questions on weather-hit flights to South Africa, pre-travel tests to Canada and visiting Australia

Friday 11 February 2022 18:53
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<p>It is possible that PCR tests could have been recognised by South Africa in light of BA passengers’ disruption</p>

It is possible that PCR tests could have been recognised by South Africa in light of BA passengers’ disruption

Q Our flights to South Africa were cancelled due to bad weather at Istanbul airport. We were booked to travel in business class on Turkish Airlines, price £4,200. We had to fly that day due to PCR tests expiring. So we had to pay £4,600 for premium economy with BA on the same day.

We received notification of the cancellation less than two hours before leaving home and therefore had very little time to explore options. Can we claim any compensation? And why can’t airlines have fixed prices?

Jeannie D

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