Snapchat not working - live: App was down for tens of thousands around the world

It is unclear what has caused the outage but Snapchat has said that it is investigating

Snapchat Usage Surged After Facebook Platforms Hit With Global Outage

Photo sharing app Snapchat was down across the world.

Many users were been prevented from accessing the app or sending messages.

The official Snapchat Support account on Twitter posted: “We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!”

It was unclear exactly what caused the issue, but Snapchat says that the app is now back online.

Read more: Snapchat down: App not sending snaps in major outage

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Key Points

• Social media company is aware of the issue - which has now been fixed
• It is unclear what has caused the outage
• It comes one week after Facebook was hit by an outage that took down Instagram, WhatsApp and Messenger

[13 October 2021 15:36 · Adam Smith]

Snapchat is back online

Snapchat has announced that its service is back up and running

[13 October 2021 14:50 · Adam Smith]

What will happen to streaks?

Unfortunately, Snapchat provided no comment when asked by The Independent if users streaks would be maintained following the outage.

[13 October 2021 14:49 · Adam Smith]

Snapchat: Issue is not ‘universal'

Although users are still experiencing problems, Snapchat has just told The Independent that the issue did not appear to be universal and many services were returning online.

[13 October 2021 14:30 · Adam Smith]

Users are reporting being able to log into the app, but cannot load chats or bitmoji. It is unclear yet whether users who lose their Snap streaks will be able to reclaim them.

[13 October 2021 14:19 · Adam Smith]

Issues appeared to begin at 11:39am GMT, with users reporting connectivity issues when trying to log into the app, according to the website DownDetector.

[13 October 2021 14:00 · Adam Smith]

Snapchat - what has gone wrong?

Right now, it is unclear what has happened to cause Snap’s outage.

The Independent has reached out to the photo sharing company for more information, but has received no reply yet.