A spokesperson for British Airways said the IT problem had been resolved
A spokesperson for British Airways said the IT problem had been resolved

British Airways passengers facing severe delays after check-in system crash

British Airways said it was trying 'to get customers checked-in as quickly as possible'

Samuel Osborne
Sunday 19 June 2016 10:24
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British Airways passengers are facing severe delays after the airline's check-in system crashed, causing a backlog at Gatwick and Heathrow Airports.

The computer glitch reportedly began at Gatwick Airport before spreading to Heathrow Airport.

Passengers took to social media to complain about the delays:

The airline apologised to several passengers on Twitter.

A spokesperson for British Airways said: “We have now resolved the IT issue which affected some of our check-in and boarding gate systems at a small number of airports.

“We are sorry for the disruption to our customers’ travel plans and our teams are working very hard to get customers checked-in as quickly as possible.”

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