British Airways passengers facing severe delays after check-in system crash
British Airways said it was trying 'to get customers checked-in as quickly as possible'
British Airways passengers are facing severe delays after the airline's check-in system crashed, causing a backlog at Gatwick and Heathrow Airports.
The computer glitch reportedly began at Gatwick Airport before spreading to Heathrow Airport.
Passengers took to social media to complain about the delays:
The airline apologised to several passengers on Twitter.
A spokesperson for British Airways said: “We have now resolved the IT issue which affected some of our check-in and boarding gate systems at a small number of airports.
“We are sorry for the disruption to our customers’ travel plans and our teams are working very hard to get customers checked-in as quickly as possible.”
Subscribe to Independent Premium to bookmark this article
Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies