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Woman says she found ‘dental implant’ in British Airways plane meal

The passenger was on a flight from London to Dubai

Helen Wilson-Beevers
Wednesday 07 December 2022 13:48 GMT
’We have all our teeth: it’s not ours,’ she tweeted
’We have all our teeth: it’s not ours,’ she tweeted (Twitter/@GhadaElHoss)

A British Airways passenger found a ‘dental implant’ in her plane meal during a flight from London to Dubai, her daughter has claimed.

Ghada El-Hoss’s mother was on flight BA107 travelling home to the United Arab Emirates on 25 October when she allegedly made the gruesome discovery.

She tweeted British Airways about the incident on 4 December, with a photo attached of her mother’s meal for reference.

Tagging the airline’s social media account, El-Hoss also directly addressed the British Airways Twitter handle. In the social media post, El-Hoss said: “@British_Airways Still waiting to hear from you regarding this dental implant we found in our food on flight BA107.”

El-Hoss added that the pictured item hadn’t come from her own mouth. “We have all our teeth: it’s not ours,” she posted on Twitter.

Complaining she had been unable to get a response from British Airways, El-Hoss continued by saying: “ This is appalling.”

“I also can’t get through to anyone from your call centre,” she added.

Below the wording, there’s a photo of what appears to be a dental implant wrapped in a napkin. It’s pictured alongside an in-flight meal of rice and broccoli.

British Airways replied to the tweet the same day it was posted, saying to El-Hoss: “Hi there, we’re really sorry to see this!”

“Did you give our cabin crew your details for our Customer Relations team to contact you?” the airline continued, before asking for the passenger to send personal details via DM for security purposes.

Another user, @marcelosica, also responded, asking: “Can I see more of it? I’m a dental implant specialist and I’m really curious.”

When approached for a comment, British Airways told The Independent: “We have been in touch with the customer directly to apologise and ask for further details so that we can investigate urgently.”

It’s not the first time an unwelcome foreign object has been found in an in-flight meal.

In July, one passenger claimed they had found a severed snake’s head in their SunExpress airline meal.

Meanwhile in October Indian airline Vistara claimed that what a passenger thought was a cockroach in one of its inflight meals was actually a “piece of sautéed ginger”.

This article was amended on 13 December 2022. It originally stated that Ms El-Hoss found the implant in her food, but she subsequently contacted the Independent to say that her mother had found it in her meal.

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