Computers: Feedback: Screen gem
Friday 12 November 1993
After a galvanising letter from me to head office which mentioned the word 'journalist' not at all, Philips's monitor division last week sent a friendly support expert round with a number of different screens for me to look at until I found one I did like. The company then pocketed the difference in price between the two.
The previously unobtainable customer services department has also been strengthened as a result of my complaints. In my experience of 10 years' of buying computer equipment for a home office, this is the first time any manufacturer has willingly replaced a piece of equipment purely on the basis of quality, even if it took a little time to get them going.
It is also the last time I buy a monitor without seeing it working beforehand.
New theory could prove how life began and disprove God
This is what it's like to be dead, according to a guy who died for a bit
'Jihadi John': CAGE representative storms off Sky News accusing Kay Burley of Islamophobia
Ukip would cut billions from Scottish budget to fund English tax cuts
Russia's roadmap for annexing eastern Ukraine 'leaked from Vladimir Putin's office'
Ukraine crisis: Top Chinese diplomat backs Putin and says West should 'abandon zero-sum mentality'
- 1 Raif Badawi, the Saudi Arabian blogger sentenced to 1,000 lashes, may now face death penalty
- 2 PornHub turns masturbation into energy in bid to save the planet
- 3 Dakota Johnson's 'It's only Isis' Saturday Night Live sketch sparks controversy
- 4 Robert Mugabe eats a zoo for 'obscene' 91st birthday party
- 5 A teacher speaks out: 'I'm effectively being forced out of a career that I wanted to love'