Now broadband deals
Compare the packages and deals offered by Now
Now TV is owned by Sky TV. It is seen as an alternative to Sky TV, popular for its TV offers. It is operational in multiple countries under other names. NOW TV strives to create its niche for flexibility, which can also be seen in its TV packages that are offered on a rolling month-to-month basis. It has five subscription categories:
Each of these subscriptions offers access to various premium channels and additional box sets, that are not otherwise available on Freeview.
In 2016, NOW started providing home broadband for its UK customers and it was rebranded as NOW broadband a few years later. NOW Broadband offers phone packages, broadband deals, as well as TV packages. This makes NOW a one-stop brand for multiple home services, enabling customers to bundle their entertainment services with their phone and broadband packages, in a more manageable way.
Although NOW is popular as a TV and streaming service, it has more to offer. NOW has some great broadband packages and call plan offers for its customers.
NOW broadband offers three different types of broadband connections varying from its entry-level, standard ADSL broadband, known as ‘Brilliant Broadband’, to its faster, fibre optic variant known as ‘Super Fibre Broadband’.
As NOW broadband is not full fibre broadband, and NOW Brilliant Broadband is a standard ADSL connection, it essentially requires an active landline. Therefore, to access the internet network using any of the NOW broadband packages, line rental is mandatory. For users planning to use the landline for more than just the broadband’s sake, the firm has some decent call plans offered at great prices. Customers have the option to choose no-contract plans or 12-month fixed plans, with the option of quitting after one month’s notice period.
NOW TV’s special offers for new customers provide money off NOW TV passes for the first half of a 12-month package, which attracts many potential customers. NOW TV passes can be bought individually or in packs, and they allow users to enjoy the Sky TV experience without getting a contract for Sky TV. NOW TV offers flexible packages that customers may quit at any time.
Moreover, NOW TV bundled with NOW Broadband allows customers to connect up to six devices to a single NOW account. NOW TV users can get TV passes for 5 different categories and watch three different shows on different devices, simultaneously. These categories include:
- Sky Movies (on-demand movies).
- Sky Sports (11 sports channels).
- Kids entertainment (without advertisements).
- Hayu (reality TV).
For the first year, All NOW TV broadband users get a free “anytime” call package plan included with their broadband package. The anytime call plan offers free local calls, the user only has to pay for calls to 0845 numbers, 0870 numbers, and international landline calls. Other than the broadband package free call plan, NOW broadband offers various other call plans, such as evening bundles, weekend bundles, and ‘pay as you use’ call bundles. Moreover, NOW offers the Unlimited UK call plans, International Saver call plans, and International Max call plans.
NOW TV offers three different versions of broadband inclusive of line rental. It offers speeds varying from entry-level broadband to a very fast broadband connection.
Brilliant Broadband is the standard ADSL broadband offered by NOW TV. It’s NOW Broadband’s cheapest, entry-level broadband. It has an average download speed of 11Mbps, but this varies based on your location and how distant you are from the local street cabinet that transmits the signal to your house. Its average speed is enough for web browsing and occasional TV streaming, however, you will have trouble streaming High-Definition video content with this connection.
Fab Fibre is the first of NOW TV’s fibre broadband offering 36Mbps download speed, the average broadband speed in the UK. It is sufficient for multiple users and even multiple devices using the internet simultaneously. NOW Fab Fibre is perfect for online gaming enthusiasts who appreciate a broadband with decent speed. It is also great for users searching for fast broadband to stream High-Definition TV content, without buffering. That said, Fab Fibre is not ideal for 4K streaming. Even Fab Fibre’s speeds may vary depending on the area you are based in; however, fibre tends to vary less than standard ADSL broadband.
NOW Super Fibre Broadband
NOW broadband’s fastest fibre broadband is the Super Fibre Broadband with average speeds up to 63Mbps. Not only is it perfect for frequent online gaming and High-Definition TV streaming, but it can also support 4K streaming. Multiple users and multiple devices can be online using the Super Fibre Broadband. It is perfect for larger households with multiple users and a variety of internet usage requirements.
NOW Broadband’s new customers get a new NOW Broadband Hub Two router (with a delivery fee of £10) as part of the package when they sign-up for a contract. The Hub 2 router must, however, be returned in case of contract cancellation.
The NOW TV Hub 2 router consists of two 1GB Ethernet ports at the back, making it a dual-band router, allowing you to only connect up to two additional devices into the router at a time. NOW customers that require connecting more devices to the router, can use a network switch.
The Now TV router does not require a tech expert’s visit as it is very simple to set up. You will need to plug the router into your master phone socket for the best broadband speed, otherwise, you can use any phone socket in your house. If the phone socket is not prefiltered, then you will first have to plug in the microfilter that is included with your NOW TV router, before plugging in the router to finish.
Now TV Broadband is striving to create a niche of broadband at great prices and flexible contracts. It is offering NOW TV no-contract broadband as well as annual term contracts.
In no-contract offers, customers have to make payments on a monthly basis; if you like the idea of a broadband service that allows you to make monthly payments and to quit at any time, NOW TV broadband is the one you should opt for. That said, the no-contract NOW broadband does have activation charges of £60.
The rolling monthly broadband deal is great for someone who is in the UK only for a short time; they will be using a different broadband service back home and with this deal, they won’t have to worry about a long-term contract or early exit charges.
12-month contract NOW Broadband packages have monthly prices ranging from £18 to £28 and do not have any activation costs.
NOW Broadband offers NOW TV passes to all its customers, and all of its broadband packages offer free anytime calling for 12 months. Moreover, all NOW Broadband packages allow you unlimited download, so if you’re a heavy internet user, this is a good reason to opt for NOW TV broadband.
Also, if you want a wide range of entertainment options on TV at a great price, then again you may want to opt for NOW TV broadband and TV. NOW TV special offers also attract a lot of customers.
Use the postcode checker to get an idea of what speed you can expect in your area, as broadband speeds vary depending on your distance from the telephone exchange, the availability of fibre broadband in your area, and the number of users at your house, among other factors.
Now Broadband’s customer service has mixed reviews. Among many great reviews can be found a considerable number of reviews claiming that NOW TV’s customer service is ‘poor’.
NOW broadband has two main methods to cater to customer queries:
- NOW has provided online articles to give users guidelines to cope with the most common issues.
- Other than that, there is a live chat service that can be accessed from the company website’s ‘Help’ section. It is available between 8 am and 12 am.
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