Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Independent TV

Showing now | Lifestyle

Video Player Placeholder
Martin Lewis issues warning to 8m Universal Credit claimants

00:59

Martin Lewis warns millions on Universal Credit could be blocked from switching bank accounts

Martin Lewis has issued a warning to up to 8.3 million people on Universal Credit (UC), who he says may be effectively blocked from switching bank accounts.

The MoneySavingExpert founder has written to Work and Pensions Secretary Pat McFadden, urging the government to investigate.

Lewis says those on UC may be prevented from taking advantage of incentives to switch bank accounts that could improve their finances. He flagged issues such as some claimants being told they must have an in-person Jobcentre appointment to switch, and the UC system not being fully updated to incorporate digital banks.

Speaking on Good Morning Britain on Monday (15 December), Lewis said the issues are " bad for competition, bad for the economy, [and] bad for consumers."

Up next

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in